Age verification

Summary

I created a new Creator profile with the intention of creating an island. When I started setting up my team, an age verification window appeared. I completed the age verification process and received a confirmation that my verification had been submitted (image attached).
However, more than 7 days have passed, and my age verification is still pending. I would like to know why the process is taking so long and if there is anything I need to do on my end.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

Creating a team

Expected Result

Age verification finished

Observed Result

Age verification hasn’t been done

Platform(s)

Creator Portal

Upload an image

For account support, please go to https://www.epicgames.com/help/en-US/creator-programs-c-202300000001640. At the bottom of the page, you’ll find a “Contact Us” button if you do not find an answer there.