I am 27, I’ve created this account along time ago, and I am under the impression that i put my real age, also my linked accounts have my real age, why does epic think that i am a minor? What can i do to prove my age?
you should get a prompt to verify with either tax id or your credit or debit but third option if you visit that page on your phone (i highly recommend) is a face scan using phone camera and once the ai determines you arent a minor (its auto so no wait time) then your account will be verified as an adult so you wont have to do that again
BUT and this is the most important thing: before doing so youll need to make sure that parental controls have already been set up for your account regardless of if youre a child or not, the easiest way to do it is on the games pause menu any device. You just click pause, go to the hamburger menu, parental controls & setup the pin and its done. after that you can return back to this page (i recommend on a phone for most frictionless experience)
I know this doesn’t make sense considering you are an adult and enabling parental control seems odd, but it is required and I struggled with this as well trying to create my creator account but regardless of age parental controls must be set up on the account. Otherwise the account is considered (I forget the terminology for it but I think it’s cabineted account or something similar) so initially set up the parental controls then once in them make sure the uefn experience option is enabled (it’s enabled by default) but that’s probably why you need to set up those controls specifically but i hope this helps you
oh and just a to save you from something that I had an issue with for quite some time… if you are inviting anybody on your team or onto a play test team or anything they also need to go through this exact same process to verify that they are an adult as well from parental controls to verifying their age
Thank you so much! I didn’t want to add another member, just people to playtest, but apperently i had to press there so i could verify mt age.. I don’t know how I didn’t think about that, thank you!!
Thank you!!! I entered in my phone and i could show my face yes, and thanks to you i’ve warned my friends, thank you so much for saving me so much time hahah
