Accolades do not show data for UEFN games in creator portal

I have updated 2 islands with accolades devices.

Island 1: 8561-6865-4637
It shows data in the Creator Portal, but it does not show the names of triggered accolades. I implemented it specifically to get to know player progress, this bug ruins the whole idea of this update.
I didn’t receive any e-mail from Epic about the calibration process for this island

Island 2: 9331-8395-5648
This island got through moderation before the first one. Also, it had more players, but it does not show any data in the Creator Portal. But I received an e-mail about the calibration process.

I really hope that there will be any way to fix it somehow, There was only 1 thing a lot of creators were excited about in Accolades is ability to track players’ progress using it.

+1 names also don’t appear for me.

3 Likes

@Kirchuvakov Hello! This is something that our Player Support team can investigate for you to give more information: Epic Games Technical Support & Customer Service | Epic Games

What do you mean? Is it a bug that appeared only for me?

Hello, look at amount of upvotes, it happens for everyone.

Hello! We are having the same issue where the accolade names are not displaying on our dash.

1 Like

Nothing changed after latest update when accolades returned for UEFN projects

1 Like

This island got through moderation before the first one. Also, it had more players , but it does not show any data in the Creator Portal. But I received an e-mail about the calibration process.

Just to be clear even map that already is awarding XP can sometimes have dashboard completely empty (names are always empty in all cases).

Received confirmation in Twitter that the team is working on a fix
image

I found a workaround for a second issue.
It does not show any data in the case of memory calculation and publishing was made not by a team owner. If all actions performed by a team owner - it shows data with no titles.

Names are still invisible. Any news when they will be fixed?

Kinda fixed. But still works only if the team owner publishes a game. Also, it sometimes deletes the whole history, as I understand after huge Fortnite patches.

The status of UCB-835 incident has been moved from ‘Awaiting Validation’ to ‘Closed’. Resolution Reason: ‘Duplicate’