Absolutely disgusted by Marketplace refund policy

[Rhynedahll]

@tcla75;552171

As said they basicly denied my request for a refund. The main reason my post was edited was because I mentioned the name of the person who made the decision to deny my refund which I can understand they wouldn’t want that info printed. Again the reason why I was so ****** off is not because of the money but because I requested the refund within a few hours of downloading it, the fact that I had bought a lot of content on the marketplace in the past and that I wasn’t really expecting them to deny the request for the refund. I have emailed them back to further review this and to prove that this isn’t about the money I will happly donate said amount to a charity if I do get a refund and post the proof here and the 1st person to pick a charity can be the one I donate to.

Thanks for the reply

I could respond to this from a number of different perspectives, but I’ll choose the Devil’s Advocate perspective here.

I create and sell a different sort of content on an entirely different venue and that content has nothing to do with games. Depending upon a given economic perspective, I make an ok living selling that content.

That other venue’s refund policy is basically this: 1 week no questions asked for a full refund. After that, forget it.

This policy is of course designed to benefit the customer, not the producer.

My content does not have any objectively quantifiable utility and I accept the policy, while I disagree with it for reasons that have no bearing here, with that in mind.

Code and art assets, on the other hand, do have an objective utility in quite a number of ways and I would argue that they are immediately consumed when purchased.

If you bought an apple from the corner store, it would be unreasonable in my opinion to ask for a refund on the core. (What if it has a worm in it? Extra protein. )