3ds max to unreal engine fbx file importing issue

i have created an object using 3ds max… as i try to import it into UE4 in fbx then UE4 stops responding.

UE4 starts not responding after importing 8 of 8, i kept it like that for hours and it was just stuck right where it was …
and in the second following snap shot, i kept those geometry sections box selected as i save to the fbx format, i don’t know if anything else needs to selected.

please kindly let me know if there’s a solution :smiley:

Which FBX format are you using for the export? Did you try a different version?

yes, 2013, 2014/15 and 2018 … i used these versions and still same things happens :frowning:

Ok, you should use FBX 2016. If you export a different mesh, say a simple cube, with the exact same settings, can you import it properly into UE4?

yes it works … but this individual file is not getting imported !!!

Not sure what is wrong with that file. Do you get any indication in the log file?

most recent snap… i was just exporting the file in fbx 2016 format as you said, these are the warnings it’s giving me now …

I am not a 3ds Max expert, but my understanding is that you have some parts of your object that have a geometry type that is not supported by the FBX export plugin. They are listed in the message. You may try to convert them to a compatible type. Try to ask this question on a 3ds Max forum.

ok thnaks

Although i do not know what is the problem here with the import, a good practice is to always convert the mesh from primitive to editable polygon/mesh(edit poly/mesh modifier works too) and also do a reset X-form before exporting to fbx.