15 minutes Matchmaking: Players on Public Server Unable to Matchmake into Game

Reference ID

6459c9a4-4bcc-ef6e-85a4-cb8e808850b7

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Summary

Map will lose its only chance on discover and the Algorithm will stop putting it into rotation due to low plays caused by Matchmaking errors and Long 15 minute wait times.

This is devastatingly impacting the game created.

I believe this is an issue with my Creator Account, as this has happened to every map I have created, and prevents me from Creating more maps as this has been occuring since April 2023.

I should have a map on my profile that does not have matchmaking issues. However this has occured on all of my maps since April 2023.
Other creators get onto discover frequently, while I get onto discover with horrible results each time because of the reason that players cannot join due to matchmaking errors since April 2023 and has not been fixed on my account, and then the algorithm stops rotating my maps.

Steps to Reproduce

Choose the Map Plunder the Caves
Ready up in the lobby
Matchmaking either says “Mathmaking error” for every player
When trying alone, It says “Preparing” for 15 minutes minimum or longer until it fails mathmaking.

Expected Result

Players should be able to matchmaking into maps.

Observed Result

Players have never been able to play my maps created on my Creator Account.

Platform(s)

windows, ps4, pc, nintendo switch etc.

Island Code

7385-3224-0691

any luck fixing this

1 Like

Haha no . It’s worse. Players updating on my maps go 1% 0% 10% 1% 0% starting over. Ope players crashed Fortnite. Come back to lobby ready up, stuck in lobby waiting 30 minutes later 99% !!! 15% 10 minutes later 30% 1% 29% 1% 5% ope ! Lost another player! It’s because epic games doesn’t want to fix these creator accounts that have an old private code bug on their accounts and is completely server related to the account itself. I hope that helps