Zen Garden is buggy on my iPad Air

Development Platform & Builds
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1

Hi I downloaded epic zen garden on my new ipad ios air with 8 free with as many as 20 gb but application must be jerky and the sound arrives late what can I do?
then I noticed that even its tab app store other users have problems similar to mine can you please fix it?
Thanks so much

2

Howdy Pesentima,

Thank you for reporting this issue. When you say that you are using an iPad air with 8 free with as many as 20 gb, I am a bit lost I what this may mean. Are you saying that you have an iPad air using iOS 8, with 20 gb free? Just want to clarify before I begin investigating the issue.

Thanks!

3

Was it the first time that you opened the application that you were seeing the delays or is it still occurring? There is a lot of rendering that can eat up the processor causing the application to run slow.

4

Thank you for having responded to my iPad I meant that there are still 20 GB free

5

It was the first application that I had opened since the device

6

Have you opened the application once on the device or multiple times?

7

Only 1 time

8

Would you mind giving it another shot on your iPad Air? It may require to run a couple of times before all of the shaders have fully rendered.

Thanks!

9

I’m sorry but being Italian I did not understand what you told me you rephrase that?

10

Could you tray and open the Zen Garden Application again on your iPad Air? It may take a couple of tries so that the application can fully render the shaders. This may be causing the errors that you have been seeing.

11

I tried to open the application to three times but the problems are still there thank you very much for your help I take this opportunity to ask you if in the future the application will be updated

12

Hey pesentima,

Thank you again for reporting this issue with poor performance with Zen Garden. I have just spoken to another developer and we do intend to release an update for Zen Garden to better optimize the application. I am unsure as to when this update will be released at this moment.

Thanks for your patience and have a great day!

13

Thank you for the courtesy you have shown me and congratulations for the application that is truly extraordinary!
have a nice day