WORKAROUND FOR COMMON GPU CRASHES ON 2022.1

Since Twinmotion 2022.1 was released last week, most of the crashes we receive through our Crash reporting tool are GPU Related.

Many of them are related to Long computation times (TDR) delay. This usually happens when rendering with the Path Tracer.

If you're having the above crash issue, please follow this workaround in the article to resolve the problem. https://twinmotionhelp.epicgames.com/s/article/Video-Card-GPU-Crash-during-export-using-Path-Tracer-Long-computation-times-TDR

We are working on a resolution for this problem and this will be made available as soon as we can.

If you are experiencing crashes after trying the TdrDelay please contact us by reporting a bug/crash so we can look further into this.

You can do so by clicking on the [ contact us ] button from the home page or by following this link: https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.