Hi, I downloaded the launcher a few days back and ever since I’ve been experiencing crashes, I can log in but when I select the Unreal Engine Tab the launcher crashes. I’ve tried admin, OpenGL etc.
Windows 10 Home 64-bit
Nvidia Geforce GTX 660
Intel 3.2 GHz quad processor
8GB RAM
2TB HDD
Log
Try looking into the answer hub post below and see if it helps.
nope, that didnt help either. I dont have any virus programs nor VPN’s.
Hi Sage_Na,
Try the suggestions in this section of the troubleshooting guide.
If nothing works, follow the steps here to generate your Debug Logs. Then post them here, along with your Dxdiag (system specs).
Hi Sage_Na,
We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.
Cheers,
TJ