Windows 10 crash on startup

Development Platform & Builds
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1

Hi

I get a crash every time on Windows 10 at startup.

Thanks

2

Hi etarainman,

Looking at this line in the log you’ve provided:

LogInit:Display: Running engine for game: P014
LogInit:Display: Project file not found: ../../../P014/P014.uproject

It looks like the editor is trying to open to this game that may have been set up as the default game to open to in the DefaultEngine.ini file in your Config Folder of your Project Folder. Changing the default start up game to ‘none’ should correct this.

Alternatively, if you have access to the P014 Project Folder, this should reside in your Unreal Projects folder in your Documents folder (if not there already.) If it is there, try double clicking on the P014.uproject to open the editor.

Let me know if this does not resolve the issue.

Thanks,

3

Hi

The problem is not on the editor - its on the executable. Any ideas?

Thanks

4

So your packaged executable is crashing only on Windows 10 machines? Was it created on a Windows 10 machine? Are you exporting for Windows 32 or Windows 64? Are those the only logs available in the Saved directory of the packaged project?

I suggest backing up your Project Folder then make the following changes:

  1. Make sure you have your Main map selected as the default map to open in your project settings.
  2. Right-click the Content folder in the Content Browser and select "Fix up redirectors in folder.
  3. Run a map check for each level and correct any errors
  4. Save all
  5. Delete the Intermediate and Saved folders from your Project Folder
  6. Open your Output Log, right-click to clear contents
  7. Package your game for Windows 64 Shipping, full rebuild,
  8. If the above steps did not resolve the issue, copy entire contents of the output log and paste into a text doc. Post text doc. as attachment for evaluation.
5

Hi etarainman,

Since we have not heard back from you in a while, we are marking this post “resolved” for tracking purposes. However, if you executable is still crashing on startup in Windows 10, respond with the requested information and we will continue to investigate.

Thanks,

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