Window -> output log failed in .EXE but works in dev

Dear, Window → output log failed in .EXE but works in dev.
The avatar link with convai correctly in dev mode in unreal engine 5.3. But after i packing it in .exe for windows. When I start the app that doesn’t synchroniez with the convai ID. Somebody could told me if you have the explanation and the solution? For convai support when that works in dev mode that normaly works after packing… but here no. Do I need to add plugin or anything else?
Best regards