why?

[Release form information redacted]

Hey there @4cd6c52551d5474788aeb84c29bd2140! Welcome to the community! it looks like the security code for the form seems to have returned incorrectly. This could be an issue on our side. I’ll report it on my side!

Does it always return this specific error?

(also I’ve redacted one of your images to protect your personal information from bots)

Thanks for your answer, yes it always gives this error

Thank you very much for your answer, but now I have another question

I had passed along the report to the relevant team so we’ll have to see if the issue is on the forms side. In the meantime, are you using any proxy/vpn in between? That could be causing the form to fail it’s security check in rare cases.

no any proxy/vpn

Thank you very much again, but I have been having problems here, so can you give me their email address, my game will be available immediately, can you send the form directly through the email

Unfortunately I don’t have access to the backend email the form is submitted to however the team I’d reported the issue to is looking into it. I’ll check to see if there’s another method to receive this information so you guys can get this release together. Apologies for the wait!