Why wont fortnite launch?

fortnite wont launch this is the error messgae

LoginId:1f569b9b458fd101b7932ca25d7f4d63
EpicAccountId:6ac150ff7a55443e997cba7b2cc94aaa

You do not have any debugging symbols required to display the callstack for this crash.

then what should we do to fix this issue because we cant access the game

Hi there,

This website is intended UE4 developers. For Fortnite issues, please visit http://fortnitehelp.epicgames.com/

There you will find various troubleshooting articles as well as an Email Us button that you can use to get in touch with one of our support staff who can assist you further with this.

Any other questions or concerns regarding Fortnite should be directed to the Fortnite forums located here:
https://www.epicgames.com/fortnite/forums

Thank you