One of my products was not approved on FAB. However, I couldn’t find anything specific on why it was not approved.
The email said the product had “changes needed” but there was nothing that said what I needed to change.
One of my products was not approved on FAB. However, I couldn’t find anything specific on why it was not approved.
The email said the product had “changes needed” but there was nothing that said what I needed to change.
They should have a PDF attachment in the email listing the issue in a tabular Excel format.
If nothing is written, it the automation tool that most likely auto rejects it from simple reason like unsupported letter in the title or unsupported 7zip.
Thank you for the reply. Nothing was attached to the email. What letters are not supported in the titles?
Nothing was attached to the email. The email says something about a Fab Sanction. But it doesn’t tell me exactly what is wrong with it.
From the Email:
After careful review, we have determined that your FAB Listing: violated our rules on Infringing or Unauthorized Content relating to Epic Games Content Guidelines
As a consequence we applied the following sanction(s):
Ahh it sanctioned, you will have better luck contacting them on: support.fab.com/s/?ProductOrigin=FabSupport
Edit: It from the automation tool that flag something but never tell what wrong.
I just re-subbmited the product, and it was immediately approved. No idea why it was rejected earlier.
Just some broken automation tool ![]()
I will try using a different web browser. Thanks again for all your help!