Why UE4 can't open, always reported below open error

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Hi wenleihua,

We will need some additional info. Could you provide your dxdiag, .LOG, and .DMP files?

For info on how to find these, please take a look at the below link.

So this crash happens every time you try to start the engine?

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Hi wenleihua,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please feel free to post back here with additional information.

Thanks, TJ