What is wrong with your cookies, website, or captcha system??? Every month I have problems signing in, and I got no answer in my last thread about if it was a cookie issue.
Now I cant sign in the Marketplace using my password and your new Captcha; yet I was able to sign with the same password, IP/Browser, and Captcha - to access this forum.
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Look at the pic, I selected the correct images, thus “incorrect response” is lying. Tell us the real reasons for rejection so we know. I deleted cookies, closed browser, and tried again - still failed. I’m assuming it is not IP related since I signed in here.
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“Please refresh the page.” I don’t believe this; tell us if we keep trying to sign in (without knowing why it was rejected) - will our accounts will get locked for 120 minutes? Because I searched this error and people from prior years said they were locked for trying again.
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This has been an issue for 5 years, google search gave no solutions, and the search terms weren’t even found at this forum. Thus it should be addressed.
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This is an important issue because money is involved and you do timed sales. Thus we need to know if it’s your error, or if we should keep trying to login, or not try again and we have to wait how long? (Remember time is an issue, so we need to know what is the timeout period, so we don’t miss sales.)
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But from the pic it looks like your captcha system is wrong. So please help. Ty.
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Also look that my ID changed during the Captcha. (Normal or bad coding?)
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Last month I couldn’t sign in my primary browser. (It got the same error when I got the captcha correct.) So I switched to a new one that I use only for this site (which worked last month). Now it won’t sign in the Marketplace.
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Also your “rough sea” captcha is confusing/wrong. By sea do they mean strictly rough water? Or by sea do they mean at the ocean, and the gloomy dark clouds count as rough sea - because to sailors this would be an indication of rough sea nearby (what is visible in eye-range, and thus the image). The captcha needs to be precise: “rough water waves” = water turbulence only, or “stormy weather” = includes gloomy clouds and/or rough water.
