@Hourences and staff in general:
Time and time again it is made obvious that the real reason this community is dead is your moderators (or lack thereof) - or the current bad ones who do silly things.
It seems to me like you may want to force the upper management to handle the baseline problem before anything else.
Or maybe expel those who do a poor job seemingly on purpose.
The forum upgrades - some of which are nice - are received by whom exactly?
Think about it.
You are constantly berating your user base by censorship.
This is after topics about it have made it clear you should not. Even worse, this is after you have lost tons of helpful users to this behaviour already. Double down, this is also after your staff has promised to change their ways.
For a time, you had it going. You added new moderators, most of them also helpful. Now it seems you are back to more of the same again.
Meanwhile, the forum is a big question mark thats usually answered by 3 or maybe 4 people (all of whom are also in this conversation). And it really seems like some of your moderators are striving to upset new users who actually seem to have the knoledge to answer questions…
I’m not really sure what the end goal is, but if you were going for improving the community it seems that the exact opposite is happening.
Regardless of that…
Closing topics could be a good idea to avoid the usual silliness cauaused by a few malicous users/trolls/id10t5 etc.
But it also removes the possibility for those who should to be able to to expand/review on a topic.
The answer here is actually simple;
Instead of closing a topic alltogeter, how about making it so that only users with a specific status are able to continue the conversation?
New users are just locked out. Period.
They can make their own topic about whatever to get their own question answered (and they often do anyway. The only ones resurrecting stuff are the problem users or fake accounts/malicous users/spammers etc).
Menawhile, users who actually contribute to the community can continue to freely expand on a topic and provide newer users with more answers/better solutions…
Afterall, things often change; What was a good solution last year, may not even be pertinent today…