Why Is Epic Games Launcher Saying "No Update Info Received"

Development Platform & Builds
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This Has Been A Problem For Me For Ages, How Do I Fix This!

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Hi Nocside,

Please check our Launcher Troubleshooting guide to see if any of information there helps:

If not, please find your dxdiag and logs requested in guide and attach them here. Thanks!

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Here is my Dxdiag link text

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Hi Nocside,

In your Dxdiag, graphics card listed is “Intel(R) HD Graphics”. Do you also have a on-board graphics card or just this integrated one?

Also, make sure to follow instructions in this section of troubleshooting guide to generate your Debug Logs. Then post them here.

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Just Intergrated One

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integrated card will need to support Directx 11. Make sure to verify that.

If it does support it, make sure to post Debug Logs I requested above.

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link text

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Hi Nocside,

I just noticed that you have 2 open reports about Launcher. Are you still receiving this error or are you just crashing like you described here.

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now just this crash, please close this one then