Hello ,
Thank you for the follow-up message and patience. The only thing you did not yet list that could potentially help is making sure you have the correct DirectX and C++ redistributable files.
Would you be able to try running the following installer: DirectX End-User Runtimes (June 2010)
Confirm OS Version is at least: Windows 10 64-bit version 1909 revision .1350 or higher, or versions 2004 and 20H2 revision .789 or higher.
Hope this helps.
Kind regards,
Vincent B.