I just started learning unreal engine and when ever i use some of the tools in the game editor the whole window freezes. And I’ve already tried downloading past versions of ue5 but it still keeps happening.
does anyone know what to do?
Hey @InnocentRat728! Welcome to the forums!
Would you mind posting your computer’s specs? It sounds like maybe the minimum system requirements aren’t being met? If they are we could at least maybe have a better guess at what’s bottlenecking you.
Get back to us!
|—|—|
|Processor|AMD Ryzen 7 7700 8-Core Processor (3.80 GHz)|
|Installed RAM|16.0 GB (15.1 GB usable)|
|Device ID|651409D6-2311-4BD7-8D36-588955F66289|
|Product ID|00325-81849-86217-AAOEM|
|System type|64-bit operating system, x64-based processor|
|Pen and touch|No pen or touch input is available for this display|
That’s a good bit of it!
What about Graphics? What is your dedicated VRAM looking like?
Also how full is your hard drive?
my VRAM is a AMD Radeon
and my hardrive is about 1/4 full
Hey sorry for the late reply! Holidays here in the USA.
So your “VRAM” is your Video RAM (Random Access Memory) that is dedicated to video rendering, usually only on a dedicated video card.
So we have established that the brand of the card is an AMD Radeon - but there are many many of these and that unfortunately doesn’t tell me what your VRAM actually is.
Try typing “dxdiag” into your start menu and running that, it should bring up this window, then tab over to your first display and it SHOULD say there.
alright so my VRAM is a RX6700
hope you enjoyed your holiday
Ok so your system looks fine for this, so check that box!
Can you be more specific with which tools you might be using?
Also- You should try checking your graphics settings in Windows Settings and tell it to SPECIFICALLY use your AMD Radeon RX6700 for Unreal Engine 5. Because the freezing could be it trying to switch back and forth between integrated graphics and your graphics card, or it could simply be ONLY using integrated graphics- which is MUCH, MUCH weaker.
ya its the graphics card isn’t the problem
and the tab can freeze from i think about anything within the editor like scaling an actor within the editor or pressing on a tab within blueprint
Did you try this? Please try this and get back to us!
i tried but wasn’t the issue sadly
Can you bring us some screen snips of what you have done so we can make sure it’s accurate? This is 99% of solutions for this, in fact I’ve never seen a DIFFERENT solution, so if it isn’t working you may need to look into your hardware being at fault.
You want to click the “Specific GPU 2: AMD Radeon RX 6700”.
Another thought I had- it could be temperature related. Make sure your PC is getting enough space to cool! Try using a temperature tracking software and keep an eye on those levels. Maybe try that and get back to us!
i tried checking and the temperature seemed fine
sorry for the late reply
When we talk about a “freeze”, how long is this freeze? a second? more?
The technical bit is that it might be normal behavior. Many UI interactions seem not to be optimized as async operations, but happen in sync. When something happens in sync, a computer “waits” for a code task to finish before moving on, which can result in a freeze. When something happens async, you’d be able to do whatever you want with the UI while tasks run in the background. Other types of freezes (usually seconds or more) can indicate errors in the program, for which you can read the engine log at their timestamp. (\MyProject\Saved\Logs*******)
Your PC specs look fine on paper. Looking deeper into your hardware without more direct logs might lead to a large amount of possible guesses.