After installing and updating the Epic Games Launcher on Windows 10 the launcher opens briefly in background processes, then closes. Nothing appears onscreen, no pop up, no error.
Below is a portion of my dxdiag.txt file. Please help. Thank you.
System Information
Time of this report: 7/11/2018, 14:15:20
Machine name: GM-LAPTOP
Machine Id: {3CE002E5-F4C2-4382-BDC7-CD069446DC61}
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: HP Pavilion x360 Convertible 11m-ad0xx
BIOS: F.37 (type: UEFI)
Processor: Intel(R) Pentium(R) CPU N4200 @ 1.10GHz (4 CPUs), ~1.1GHz
Memory: 4096MB RAM
Available OS Memory: 3934MB RAM
Page File: 5074MB used, 2954MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode
DxDiag Notes
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
DirectX Debug Levels
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_5A84&SUBSYS_830D103C&REV_0B
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 2094 MB
Dedicated Memory: 128 MB
Shared Memory: 1966 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.598156,0.351086), Green(0.364758,0.595227), Blue(0.160656,0.127453), White Point(0.313000,0.328625)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: BOE069F
Native Mode: 1366 x 768(p) (59.973Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1bc92bd3cecd6ef6\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1bc92bd3cecd6ef6\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1bc92bd3cecd6ef6\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_1bc92bd3cecd6ef6\igd12umd64.dll
Driver File Version: 23.20.0016.4849 (English)
Driver Version: 23.20.16.4849
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.1
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 10/26/2017 7:00:00 PM, 53357528 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-19C4-11CF-7D61-1DA3B0C2DA35}
Vendor ID: 0x8086
Device ID: 0x5A84
SubSys ID: 0x830D103C
Revision ID: 0x000B
Driver Strong Name: oem8.inf:5f63e53433b74bfc:iBXTD_w10_DS:23.20.16.4849:pci\ven_8086&dev_5a84
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeVP8_VLD DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeVP9_VLD_Profile0