Why can't I reinstall?

I paused the download of UE 4.7.5. I came back to resume the download and it doesn’t allow me to. I tried to uninstall and reinstall the launcher. Upon opening the launcher, I tried to select the version of the engine to install and it does nothing. I don’t know what else to do.

Hey PixelDevil3D,

Are you receiving any error messages? If so, please submit a screenshot so we can easily resolve the issue you’re experiencing.

If it is “Error: No Version Information Received”, please look at this [section][1].

If that doesn’t work, try the suggestions in the [“Launcher is Unable to Download Content” section][2].

Looking forward to hearing back from you, thanks!

A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums.
[2]: A new, community-hosted Unreal Engine Wiki - Announcements - Epic Developer Community Forums

Hi PixelDevil3D,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestions that provided above.

Cheers,

TJ