Why are "all" marketplace items saying "no compatible engine installed?"

Starting yesterday, all items from the Marketplace starting showing the red asterisk “No Compatible Engine Installed.” I have 4.12, 4.13, 4.14 all installed, and dozens of projects that all work fine in these engines, and this problem only started yesterday. I have bought dozens of items in the past, with no problem.

I can’t find anyone else talking about this on-line, so I am assuming it is a problem on my end. How can I fix it? I noticed it with a download of the Cyber prop pack, that was missing assets after download and adding to a project yesterday. But now, all items on the Marketplace show the engine warning.

Please help.


Hi John,

same for me:


Same here!

Hi everyone,

This was a known issue and has been fixed. If you are still experiencing this error please feel free to send an email to and we’ll be happy to assist you.

Why don’t you explain how we can fix it ourselves and what the problem is?

1 Like

Ive had the same issue, but downloaded anyway. If you go tonyour library you will see the downloads and you can add them to your project from there.

Greetings @CrAzYNINJA36 !

We’re SO excited to welcome you to the Unreal Engine community! We see that this is your first post in our forums! :medal_sports:

We absolutely love to see community members share solutions they’ve come across. This helps us now and in the future, and it keeps us going strong! :muscle:t4: Happy Developing!