when register as trader , Chinese ID not supported

Summary

as title said, can’t finish register

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://publish.unrealengine.com/publishing-portal/onboarding/trader

Steps to Reproduce

when I took a picture of Chinese ID, it says not supported

Expected Result

I don’t know what to expect, may be Fab doesn’t support Chinese ID?

Observed Result

Fab doesn’t support Chinese ID

Platform

verification is done using smart phone

Operating System

mate 60 pro, HarmonyOS

I got same problem, did you pass the verification by using mate 60 pro? I tried to use my Android phone but it is not work.

An unfinished product trading platform, disappointing. :neutral_face:

I will go to apply for a passport on Monday and try again! If the passport cannot be approved by the trader, it will be a tragedy.

I got same problem;
when register as trader , Chinese ID not supported.