When launching Unreal Engine there is a severe visual bug making work difficult

Development Programming & Scripting
1

When I open the Unreal Engine all visuals associated with it are about a quarter inch to the left of where they should be, all buttons etc. are where they should be, this means that I need to guess at where to click to get anything to work. The only other time I have experienced this is when using Internet Explorer, which Unreal is using to open, despite Chrome being my default selection. The issue pictured persists into the development environment, and makes work difficult if not impossible at times

2

Hi WhyteNoise,

Could you post your Dxdiag (System Specs)

  • Windows: Go to the Start menu and type ‘dxdiag’ into the search bar. Open the file and then click ‘Save All Information’. Post that text file here.

  • Mac: Go to the Apple menu and click ‘About This Mac’.

Also include any screenshots of the issue? If that is what the gyazo link was meant for, it isn’t currently working.

3

here are the screenshot and the text file

4

Your dxdiag list the graphics card as “Intel(R) HD Graphics Family”. Do you have an additional graphics card as well or just the integrated card?

Either way, make sure all of your graphics drivers are up to date and that you aren’t using a beta driver.

Also, your processor is a Dual-core and we recommend at least a Quad-core to run the editor properly. This could be the issue but it’s more likely your graphics card.

5

Hi WhyteNoise,

We haven’t heard back from you in a few days, so we are marking this post as resolved for tracking purposes. If you’re still experiencing this issue, please feel free to post back here with additional information.

Cheers,

TJ