when i open a small or big map in unreal editor, if i click on it its crashing, but now its stucks

hi this is royalgamer506 i am a laptop user to play and edit in fortnite

every time i tried to open a small or big map in unreal editor it stucks and we cannot even close it but to close it we should restart the laptop and i cant edit in unreal editor and the first time when it crashed it said crashed and said reason error code
(i doint remember it now what is the code but when i clicked it it opened the files of unreal editor)
i doint know what i should change to not make this happen so can u please give me the solution or update to fix this

Thank you
regards,
royalgamer506