When I launch Unreal Engine 4.8.2 on an iMac, it freezes at 10% start-up. Can you help?

When I launch Unreal Engine 4.8.2 on an iMac, it freezes at 10% start-up. Can you help?

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Hi AlphaRaptor,

Thank you for the report. We have assigned one of our technicians to investigate your issue and they may post here with additional questions or comments.

Please go here and then upload any other info (Log, Dmp files) that may help track down the issue.

Hey AlphaRaptor_,

In order for me to assist you I am going to need a bit more information.

Would you mind providing me with your system’s specifications?

Also, is this is specific project you are attempting to load that freezes, or is it any project?

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Thank you,

Hello, thanks for the response.

Here are my computer’s specs:

Model Name: iMac
Model Identifier: iMac9,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: IM91.008D.B08
SMC Version (system): 1.44f0
and my graphic card is a NIVIDA 9600

The problem occurs when I am just starting up the engine. I am not launching any project of any kind.

Thanks!

Hey AlphaRaptor_,

It seems your hardware does not fall within the minimum required specs found below.

Hardware and Software Specifications

I would look into a newer model PC or Mac to be able to run the editor.

Regards,