When I download the game launcher crashes

Development Platform & Builds
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link text

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http://cs636317.vk.me/v636317708/ac08/ARNNlwTF2LU.jpg вот как выбивает ошибку

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Hi Noytorra,

I’m sorry that you are having an issue with the Epic Games Launcher. In order for us to offer the best support, we have recently modified the process for how Epic Games can help troubleshoot your Launcher issue. Please visit http://help.epicgames.com/ for technical support, here you can find information and solutions for common issues, as well as a contact form if you still need additional assistance. Thanks!

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nothing helps.downloaded only 4% ,don’t know what to do

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and when I download the game launcher crashes

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If you cannot find an answer to the error you are experiencing on the help site, please use the “Email Us” button under the “Contact Us” section and fill out the contact form for additional assistance.