So I claimed all the Megascans back in Oct and apperently I was supposed to claim them on quixel.com because of a bug… I was unaware of this and now apparently have zero access to them now… is anyone else having this issue or??? Cause like I dont understand how I wouldve known this was a thing cause I was continuasly reading claiming them was enough…
Yes I also have 0 of my claimed Assets and I am really frustrated. I just wanted to start to make a new game and noticed everything is not here anymore. This really lead me to quit UE… sadly
Hi @TMFCHEF and @Gorzillator . Before the end of 2024 it was possible to claim Megascans via both Fab.com and Quixel.
If you claimed the Megascans library on Fab, you should have access to Megascans on Fab. They’re not all showing up in your library at this time, but if you click on a listing, it’ll show that it’s saved in your library:
If you claimed Megascans on Quixel.com or Bridge, you should have access to those Megascans on Quixel.com and Bridge.
If you claimed Megascans on Fab, they won’t appear in Bridge, and if you claimed Megascans on Bridge/Quixel.com, they won’t appear in Fab. That said, we are working on making it so that Megascans claimed on Bridge/Quixel.com will transfer to Fab.
If you claimed Megascans in one place (e.g., Fab) and you don’t have access to those Megascans in that place (Fab, in this example), please contact support.