Weren't we supposed to also get the January payment?

Hey so in my “Payouts” tab I only have the missing 12% amount from the December payment but I dont have any payment for January there. You too?

I have a payout: 12% unpaid for December + January payment. You may have had a mistake, please contact support.

1 Like

Same here, i don’t mind waiting the usual scheduled date but i was curious.

1 Like

Same , this have to be a joke man…. again they are not doing what they previously said in the email. I’m only getting the December 12%……

3 Likes

SAME

Everything is fine for me. I received both the 12% missing from December and January (88% now). Perhaps you didn’t reach the minimum threshold of $100 in January?

1 Like

Let’s just say my earnings are well above $100, so that’s definitely not the issue.

3 Likes

Most likely another mistake from their end.

Try to contact support: support.fab.com/s/?ProductOrigin=FabSupport to see what they gonna say.
Otherwise wait for monday to get a response from the team.

I just got an automated response form the Fab team which doesnt answer any of my questions I asked :frowning:

1 Like

I think all the support requests are now handled by an AI like chat gtp.

2 Likes

Yeah its sad. Now we cant even get proper support…

1 Like

Why is FAB support ignoring our messages? It’s been several days with no response! Where is the January payout report? This lack of communication is unacceptable!

ye that weird, they usually give a response during weekdays for such important issues.

Or they are just waiting for the payroll system to fix by itself :confused:

I just want to know why the epic staff, those who sometimes answer here don’t answer this issue … man they have OUR money and they don’t want to deliver that . That is our money !!! Epic staff you need to ANSWER!!!

The January monthly report says (an error occurred)
Still No January payment

Hi everyone - I posted an update here: Issue with Seller Payouts for December Revenue - #10 by skfabby

Please follow that thread for additional updates.