Weren't we supposed to also get the January payment?

General Feedback & Requests
1

Hey so in my “Payouts” tab I only have the missing 12% amount from the December payment but I dont have any payment for January there. You too?

2

I have a payout: 12% unpaid for December + January payment. You may have had a mistake, please contact support.

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3

Same here, i don’t mind waiting the usual scheduled date but i was curious.

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4

Same , this have to be a joke man…. again they are not doing what they previously said in the email. I’m only getting the December 12%……

3 Likes
6

Everything is fine for me. I received both the 12% missing from December and January (88% now). Perhaps you didn’t reach the minimum threshold of $100 in January?

1 Like
8

Most likely another mistake from their end.

Try to contact support: support.fab.com/s/?ProductOrigin=FabSupport to see what they gonna say.
Otherwise wait for monday to get a response from the team.

9

I just got an automated response form the Fab team which doesnt answer any of my questions I asked :frowning:

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10

I think all the support requests are now handled by an AI like chat gtp.

2 Likes
11

Yeah its sad. Now we cant even get proper support…

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13

ye that weird, they usually give a response during weekdays for such important issues.

Or they are just waiting for the payroll system to fix by itself :confused:

14

I just want to know why the epic staff, those who sometimes answer here don’t answer this issue … man they have OUR money and they don’t want to deliver that . That is our money !!! Epic staff you need to ANSWER!!!

The January monthly report says (an error occurred)
Still No January payment

15

Hi everyone - I posted an update here: Issue with Seller Payouts for December Revenue - #10 by skfabby

Please follow that thread for additional updates.