This isn’t easy to describe but, I have a strange issue where the actor is breaking the collision capsule even with root motion enabled. It is then stuck in that situation and sometimes the collision doesn’t respond at all. Even the animation freezes. Here is a pic to get an idea of the situation…
If the collision isn’t sometimes registering then you could consider turning on “use CCD” to register continuous collision detection for the collider that is not working correctly.
I tried that. It didn’t work to fix it.