we fixed the vr headset with system and we made our model also, but every time it shows connect it , till now we are not able to solve it, please help us to solve it

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1

we fixed the vr headset with system and we made our model also, but every time it shows connect it , till now we are not able to solve it, please help us to solve it

2

Hello ,

Thank you for posting in the community and it is possible you are missing a few steps in the setup. Each VR headset is different but what is important is to launch the relevant VR headset application, Oculus app, HTC Vive VR, etc... Then setup the headset so it's connected to the computer. Once that is setup launch Twinmotion and the VR icon should be active to click on.

Here are links to good videos on how to get started with VR and many details and workflows:

https://youtu.be/NvCjWUgqCXk

https://youtube.com/playlist?list=PL-qDTLDChBlkIGUxPB2WCtubMXeIOV0TM

Hope this helps and let me know if you are still having issues.

Kind regards,

Vincent B.

3

HOW

4

we have done the whole steps already but it is not working

5

Hello ,

Sorry for the late reply, and just wanted to follow-up on this discussions and if you were able to get it working?

If you are still experiencing problems please contact us directly by reporting a bug:

https://twinmotionhelp.epicgames.com/s/case-community-page

Kind regards,

Vincent B.

6

Hello ,

The link I provided in my response should lead you to the bug report form and then you can provide the details with the issue your having.

Here is the report a bug form link: https://twinmotionhelp.epicgames.com/s/case-community-page

Let me know if your still having issues submitting a bug form.

Kind regards,

Vincent B.