Videos do not start when you download the game

All the people who tried to download the game found this problem. That is, videos do not start as if they did not exist

Make sure your Media files are located inside /YourProject/Content/Movies, otherwise they will not packaged

I hope it helps

Yes, already done . I download the game from the site … it shows them to me. But to other people who do the same procedure no! Because ?

What download is this? Are you a creator or do you try to download a game from someone else?

I am a creator. I created a setup for the game. And put it on the market. But everyone can not see the videos except me.

I am not sure how to help, maybe you can provide some kind of video or something so its easier to understand whats going on