Summary
When the video download reaches 100%, an error appears and a suggestion appears to repeat the download. And so on endlessly.
I managed to upload one video (8 MB in size). Other videos (with a larger size) fail, but the video resolution, codec, and everything else are the same for both videos.
I tried it in different browsers and the result is similar.
What type of bug are you experiencing?
Publishing
Steps to Reproduce
Fix the download
Expected Result
The video should load
Observed Result
An error appears
Platform
Opera, Chrome
Operating System
Windows 10
1 Like
Is anyone else having trouble uploading 3D models through the Media Gallery?
My uploads reach 100%, but then I get an “Unexpected Error.”
I’ve tried FBX, OBJ, and Blender formats, and none of them seem to upload successfully.
This has been happening for at least a month and a half. I’m wondering if something changed in a recent Fab update, or if 3D model uploads through the Media Gallery are no longer supported.
I’ve also noticed that uploading images through the Media Gallery seems to be significantly slower than uploading files through the “Included formats” section.
Is anyone else experiencing this? Or is there a known issue with Media Gallery uploads at the moment?
Thank you for the report!
The team is already aware of this issue and should have a fix coming out soon.
I’ll reply back with any updates
2 Likes
@rhyan.smith It’s great to hear back from you! Thank you for the update. I’m glad to know that the team is already aware of the issue and working on a fix. I really appreciate your help!
2 Likes
