When I try to upload a video to my listing, I get an “unexpected error”. It loads to 100% and then the error occurs. The video fits all the requirements (MP4, 1080p, and under 300 MB). I’ve tried over 10 times with different browsers and PCs, and even tried uploading via VPN. The only successful attempt was with a very low-quality video under 30 MB.
I have the same problem. After many tries I figured that it works if you keep the size at about 100mb. Also, might be a coincidence, but for some videos the error was gone after I renamed the files to something shorter and simpler (but your naming seems fine obviously).
Yeah, it seems like our Russian DPI is conflicting with Epic’s cookie/Talon system. Some requests are being blocked, which results in us being unable to upload large files (only small ones work). I even had problems with uploading images.
This isn’t a file size issue. If you are physically in a country where traffic is filtered by DPI, try using a VPN tunnel. Otherwise, disable your ad blocker and try uploading in a fresh session using a new browser in incognito mode.
I’ve sent bug report to Epic, they said that “The development team is currently looking into this issue. We will reach out when we have more information.”
