Video exporting issue

Development Cinematics & Media
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1

Hi, there

I exported a video with Path tracer set as medium. It took the PC over 20 hours.

My graphic card is 2080.

But the final file, looks ok at 309mb (about 60 seconds), was not openable.

It's too big, I can't upload here.

Can you please help me to check about it?

Many thanks!

2

Hello Feng and thank you for reaching out, for a bug like this one. It would be best if you use the "Contact Us" button and a support agent will reach out to you.

THank you

MC