Very low resolution of textures on migrated models

General Issues & Bug Reporting (Fab)
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1

Summary

I successfully migrated the models from Sketchfab. After going into 3D editor, some of the textures show up as 32x32.
Problem shows up on seemingly random texture files, on some, but not all.
Some have the original resolution like 4096x4096.
Few models are affected this way. I encountered at least 3 or 4. There are also a few that i checked that are completely fine.
I waited and rechecked the model few times. But it doesn’t seem to load up the high res textures.
Is this an issue with migration? Or just some temporary problem with the servers (or maybe even my internet connection) that makes it load only the extremely low resolution files?

What type of bug are you experiencing?

Other

Steps to Reproduce

Open 3d editor of migrated model, i guess…
Don’t know if this issue is possible to reproduce for anyone else.

Expected Result

Textures in original resolution should have been migrated from Sketchfab

Observed Result

Textured displayed are often in 32x32 resolution.

Platform

Brave, web browser

Operating System

Windows 11

1 Like
2

I didn’t check the texture size, but I noticed some of mine were very blurry especially in my asset packs. I am wondering if it’s because it’s not properly live yet or the amount of models being uploaded for review is affecting it?

3

I think it was just some temporary problem.
The high res textures are loading in now on all the models that i checked.
Maybe they needed more time to process or maybe it was some server speed issue.
Either way, the solution for me was to just wait.

4

Thanks for reporting this @jeandiz and glad to hear that things loaded in eventually. I’ll ask the team to take a look just in case.