Verify Order Page

General Issues & Bug Reporting (Fab)
1

Summary

Verify order link only works if it’s clicked from the listings page. If it’s clicked from anywhere else, or pasted into the browser, the page is not found

What type of bug are you experiencing?

Publishing

URL where the bug was encountered

https://www.fab.com/portal/verify-order

Steps to Reproduce

Click on verify order from any page other than the listings page

Expected Result

It should show the order ID search input

Observed Result

The page is not found

Platform

Firefox

Operating System

Windows

2

Thanks for reporting this!

Please try signing out of your account and back in, then opening the link after that. In order to access the link, you’ll need to be logged into your Publisher account.

If the issue persists, please test incognito mode as well as another browser and let me know the results. I’d be happy to look further into this for you.

3

Same issue, tested different browsers.

4

Thank you for your response.
Signed out and signed back in, tried private window, and then Chrome.
The problem is still there

5

Thank you, @HolyG and @amiroseinh . This issue is being investigated.

1 Like