Hi, I am trying to setup a developer account and currently in verifying trader details phase. The problem is with technical side. Veriff service does not request accese to my camera, and keeps saying to enable it in permissions. It is enabled, both in web browser and in windows settings. I have calls and meetings over msteams and zoom almost daily using this web browser and camera. I also tried using firefox, brave and edge, nothing works. This is the first time I see such problem. I also used id verification for fab and all went smoothly, it was with a better id service provider, why not use it for egs as well? Why use two different ones?
3 months later it still doesnt work and I can not register. Reaching support is also not possible, as the support website only works after you have finished onboarding - which I can not do without help of EGS support, so it’s a loop. What’s the point of advertising your store if developers cant register on it? I had no problem registering on other platforms
and there is always support in case if something goes wrong. Here there is no one to email and support website is not available.