UPDATED: New Items On The Marketplace Trello - 05/08/2015

I think your “recent change” in how you handle submissions is really bad. It’s really a deterioration to how it worked before.

I planned to submit my submission to you, then you take a look at it, post it on the trello and if enough people are interested you would probably contact me (after some weeks or months…). In weeks or months I would have time to hear feedback from the potential buyers on what I could improve to make more people happy, I would have time to continue working on the stuff myself, clean everything up and so on.

Now I have to submit my stuff to you, including final description, final images, final assets for UE4, everything final. Before I even could be sure that anyone would vote for and would get into the marketplace. :eek: Why should I do all work? How should I do this? I would like to continue working on my submission since I am really sure it will take weeks or month until it’s through trello. And during time I can not even improve my submission by integrating things/features people request.

If you would abolish the whole trello voting system there would be no problem, but the way it’s now is really not acceptable. You will deter a lot of potential sellers with and additionally you will reduce the quality of the submitted assets substantially.

I will not retract my submission because I already have put too much time into this, but now I will put a lot less time and effort in creating the images, writing the description, cleaning up my blueprints and so on. And then, after my submission is through trello I will send you an update ("Day One Patch) where everything is really nice and clean with good looking pictures and nice description etc. So you will have to review everything a second time.

And by “cleaning up my blueprints” I mean stuff like deleting unused variables, making wires parrellel, renaming functions and variables to even more useful names etc, I am only happy if every blueprint is as clean as e.g. this one :cool:

O.M.G. I’ve been waiting for something like to get added. I hope it clears the QA quickly. :slight_smile:

I’m sorry you feel that way. I’ll respond point by point and explain the process a bit more.

Well, that’s not really what Trello is for. Trello is for voting on content that’s complete and ready for release, and people vote on them based on how interested they are in using that content for their game. For the open development, feedback, and iteration that you’re wanting, I think the forums are still the best place for that. Also, the Trello voting period is four weeks.

The forums are the perfect place for finding out whether or not people will be interested, and you can develop and update your content at your own pace. The Trello boards are for finished content only. The real value of Trello is in looking at that knowing that you’re seeing only finished, complete content that’s been QAed and is ready to go.

The forums -> Trello -> release pipeline is the ideal way to find out what people want, develop it collaboratively and iterate, build up buzz and interest, then use that interest to get people to vote on your content and advertise it. When that builds and builds and it’s finally ready for release, then you’re able to take advantage of all the interest you’ve been building, the idea is that will be a boost in sales and visibility for you. has all been set up with advertising and community in mind to help build interest and sales.

Again, I think the forums are great for doing that. Trello isn’t the right place for it.

I’m not sure I follow the logic of how testing and selecting the best content and putting it in one place for the community to vote on lowers the quality. You can get people interested on the forums, and encourage them to go vote for your content when it’s on the Trello boards. That gives you plenty of time to take their feedback into account, hold their interest, get the votes, and have a good release.

I think doing that would only hurt your chances of people voting for your submission. Why would people vote on something that isn’t finished and doesn’t look as good as it can? Doing it that way would mean your submission wouldn’t be published to the Marketplace, and publishing a “day one” patch would delay our process as well, if your submission made it that far. After all, we still have to run everything through quality assurance, so that would delay your pack by a week unless the team stays late on the day of release just to check over and fix your content. And if we did release the unfinished content, anyone that bought it on the day of release up until the point that it was patched would be emailing you asking you about or that, creating more customer service work for you until the pack is done going through our QA and has been re-published.

Why wouldn’t you do that in the first place? That would make it easier for people to see the quality of your work, easier for us to review and QA, easier for people to want to vote on, and make your content easier to release. That would really only delay the process and hurt your chances of getting voted on.

I hope that clarifies a few things and explains the role of the forums and of Trello.

It does not clarifies anything because what you say does not make sense.

Yes, my content is “complete and ready for release”. And people should be able to vote in it how it is now. But during the 4 weeks I would have plenty of time to improve it even more! You know, UE3 was also complete and ready for release. But still you have improved it to UE4! And of course I want to use the forum for feedback. Have I ever said something different? I want to use one month of stupid waiting for getting feedback from people in the forums on what I could improve.

Yes, the forums are the perfect place. And I only want to use the forums, trello is just the annoying thing which forces me to wait 4 weeks in which I still want to improve my stuff. I don’t get why you say “trello isn’t the right place for it”. Right place for what? Does trello have a comments section and do you think I would want to get feedback there? I don’t know good enough, for me it’s just something where people say yes and no…

What you say all sounds nice, but it will just not work. You don’t have a forums-trello-release pipeline! At the moment it’s forums -> release -> trello -> making release public. And is was is bad! It’s not possible to “build interest” if I can’t respond to feedback by implementing new stuff.

What you don’t seem to understand is that people on trello don’t see the “final product”. They see a short description, some screenshots and a youtube video which shows how to use it. Whether I add 5 more nice to use functions to my blueprints does not matter for the people voting on trello because it’s nothing I could easily show in screenshots, but it will improve the quality of my product.

Yes, I have plety of time to hear their feedback, but I won’t be able to implement it! So in week 1 of trello someone in the forums says to me “hey, I would like your stuff to be able to do xyz!”. But I have already submitted my final product to you. If I would have not, I would just implement the feature which was asked for and tell him “thanks, I have implemented this!”. Then he will vote on trello and after trello I send you my final product with all the improvements which have been done during trello. But the way it works now, I have already send you my final product so all the improvements I did in the 4 weeks are not in the final product.

That’s why I say new submission pipeline will lower the quality.

People who vote don’t see how I named my functions or how my blueprints look. Of course is different for animations/meshes/materials etc, but regarding blueprints, people can mostly only vote on how the functionality looks in game.

Oh, and one week delay would surely kill me! :rolleyes: For being able to implement feature requests during the 4 weeks voting time I will gladly take one week delay! Making a better product is way more important for me than selling one weeks earlier. And I would just say to you you should not make item buyable before my Day One Patch is applied, so no one will be able to buy the old version.

No, you are wrong. Doing it the way it works now does not it easier for you to review the stuff, since it would be same easy if you would review them after trello. It also does not make it easier for people to see the quality, “seeing” the quality is same easy, but the quality itself is worse since 4 weeks of potential work can’t be done. Easier for people who want to vote on? Nope, it’s same easy, they will just vote, clicking one button is always easy. Make my content easier for release? For you it’s always the same amount of work, unless I am doing something like a Day One Patch, will increase the amount of your you have to do, but that’s just
because I want to have a higher quality product and the bad new way it works.

Delay the process? Yes, only if I do the Day One Patch.

With the new way sellers can basically decide between either Make a lower quality product (because not being able to improve the product during 4 weeks of trello) Or delay the process slightly and release a Day One Patch. I hope will decide to delay it and use the Day One Patch, because I want to see high quality stuff on the marketplace!

Hurt my chances of getting voted on? No, chances are the same. I just criticize that you want to have the final product before trello voting… If you would just not receive it before trello but after it, people would vote the same, people would not even notice it!

Maybe is something you don’t understand: Of course the product most people vote on will be based on pre-trello-status of the product. And of course has to be good, so that people will vote. But I don#t want to increase ther amount of votes, I just want to increase the quality of the product, so that I can basically say, after 4 weeks of trello when the item is in the marketplace “Hey , it’s through trello and during time I improved it by 150%! Be happy! It now is even better than what you have voted on!”.

You charm me with your words, sir!

Sure, that’s fine, but Trello is intended for your final presentation to the public before release. That is what it is for. Period.

Ah, I think I see the confusion. You can still make changes and fix it during the Trello period, but what gets posted on the Trello should at least be a final release candidate. At the end of the voting period, if you have enough votes and you have more features\changes, we request the file again, process it, and publish it. It’s not as though we’d turn down the files for an improved product. That would be silly. :slight_smile:

We process, schedule, and plan releases for many submitters’ content. Having a predictable timeline, schedule, and process helps . We prefer avoiding unnecessary last minute changes and special cases. The Marketplace team are the ones that have to do the work, replace it with another package, and do the large amount of back-end work to make the Marketplace run when things like happen. It’s not as simple as a single button press.

With due respect, I think we know a thing or two about the submission, review, and publishing process, and what would make things easier or more difficult for us. :slight_smile:

As I said above, you can still update and work on it in that period of time, but Trello is for final release candidates only. The only point I’m trying to make is that you should only submit your content when it is at a stage where you would be happy to release it. If you improve it beyond that, then great, you certainly can, and we’ll gladly accept the files afterward if you pass the public voting process.

The point that I am trying to make is that you should either get the final product and remove the trello voting, or let the trello voting as it is but only get the final product afterwards. It’s good to know that you would request the file again after trello voting, but then you would not have needed to receive it before trello. It just doubles the work for me and for you.

And then there is the other point I talked about in my first post about this:

I am not sure about this, but I think it works way: You get my final product. You put it on trello. People can vote. If not enough people vote, you will not put it in the marketplace. But I sent you my final product. Then was a lot of unnecessary work for me (creating the images etc is a lot of work!). I just don’t want to have unnecessary work, I only want to do it if I know that it will be on the marketplace for 100%. It was also unnecessary work for you, because you would not have to have checked whether my stuff is good if no one want’s to have it.

We used to wait until after Trello voting to get the final product, and that didn’t work well. I’ll paste a portion of my post from the Marketplace Improvements thread that answers this:

"Here’s an important, behind-the-scenes look at QA: We do read the forums, and we get emails and PMs about different sellers’ content and bugs that are in them. We also frequently update submitted content for bug fixes and to add new features. Each time happens, we get a better idea of common issues and bugs to look for and test in our QA process, so we can avoid releasing content that has problems like this. is precisely why we do QA before Trello and work with submitters to fix these issues before it goes to public voting.

We’ve had cases where we’ve realized too late that some content is simply broken and not able to be fixed in time for the planned release, if ever. But if the public has already seen it and voted on it, whatever we decide to do is probably going to disappoint someone. Our choices are basically 1) reject it after people were looking forward to buying it, 2) delay it indefinitely at the last minute until the submitter can fix it, or 3) allow the release of something sub-par that’s going to upset paying customers."

So that’s why we get the final release candidate before voting, so we can avoid delays and actually improve quality. The way it was before really wasn’t very good, and it was unnecessarily stressful for involved.

Unfortunately, there will always be some degree of risk involved. That’s part of how it works. is why I keep insisting that the forums are the best place to go gain interest, test your ideas, improve them, and iterate, so that the chances of you feeling that your time was wasted are much less. Even after the point of submission, I spend a great deal of time working with submitters to improve their submission and the presentation to make sure they have the best possible to succeed during the public voting period. Even if I reject a submission, I almost always give feedback to help that person improve and understand why their submission didn’t pass the quality bar. We really, really want people to succeed, and work very hard to try to help we can.

[edit]
Im curious, how many versions (rough guess is fine) will it be until updates to Unreal stop breaking blueprints? Having to extensively rebuild ones blueprints after each update could become a bit troublesome.

is unfair, my Mini Map was never even mentioned in thread :wink: Please either put it into the 21 or 28 list, I don’t want to seem as if I never were on Trello :cool:

Hi !

Sorry for the oversight, fortunately your pack seems to have done just fine and I have moved you to the “Coming Soon” section of our trello board. In the future if you’ve noticed that has happened, feel free to private message me or and we’ll get it up and extend the voting by a week.

Hope that helps.

-Stephanie

Any news on when JCinventory will be on marketplace? It’s been forever and it’s not on the Trello anymore. :frowning:

Sorry about that Sitrec! Check the “Coming Soon” section of Trello now. :slight_smile:

Great, thanks! Do you have any estimate on when it will be released?

I think you’ll be quite happy with our schedule for our next coming release: Trello :smiley:

Fantastic! Thank you!

Also, I made a slight tweak – I moved the “Next Release” and “Coming Soon” columns all the way to the left so you don’t have to scroll all the way to the right any more. Now upcoming releases are easier to see. Yay!

  • I made a submission at least a month ago, I have heard nothing, not even communication that the submission was received. I also recently e-mailed the support, no reply from that. Need communication as I have absolutely no clue what is going on!

Hi Docjor,

I’m sorry that you haven’t heard back from us! Can you PM with the name of your submission and I’ll make sure to get things moving on it.

Thanks!

Stephanie

Hello, just a question. In a previous marketplace release, I discovered a creator (Artur Grzegorczyn) who posted the bunker package and the horror hospital pack. I liked those two packs (and I bought the hospital one for one of my projects). I also discovered that he made few other environment packs and those packs should really suit to my project… After contacting him, he told me that the pack I needed (the manor interior and exterior) where submitted, and it should be release soon. Is there any way we can see if a release date should be defined for those assets?

I’m little bit worried that nothing new was added to trello. means lack of popularity (creators doesn’t want to create assets for the marketplace) or something new is coming as changing the pipeline?