Update now not working

Hi I updated your software this morning (09/11/2016) to version 1.0.2.2256 and it has stopped working. It now will no longer process the texturing on a scene that was working fine yesterday. When I try to texture it shoots up to 6gb ram use stops using the cpu and just sits there. Previously the same operation was taking between 10-20 mins in an earlier build. I can send you more details but heavy ndas are involved

Marc Twinam-Cauchi wrote:

Hi I updated your software this morning (09/11/2016) to version 1.0.2.2256 and it has stopped working. It now will no longer process the texturing on a scene that was working fine yesterday. When I try to texture it shoots up to 6gb ram use stops using the cpu and just sits there. Previously the same operation was taking between 10-20 mins in an earlier build. I can send you more details but heavy ndas are involved

Hello, there is no need to post duplicate posts. We are already dealing with your e-mail sent via our contact form.