UPDATE GAME OR NEW BUILD "BUILD PATCH TOOL"

Distribution Onboarding
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1

Hello,

I have an issue since 6 months now, I just need to update the whole game again, but when I did that that patch created small size “Chunk” folder “500MB” and sometime less, but now 0 files.

I know this creating for modify files only but after updated find some parts missing and not updated.

Is there any method to update full game??

My lines :

BuildPatchTool.exe -mode=UploadBinary -ClientID=“****************” -ClientSecret=“***********” -OrganizationId=“******************” -ArtifactId=“***************” -ProductId=“*" -Platform=“Windows” -BuildVersion=“2.6” -BuildRoot=“” -AppLaunch="” -AppArgs=“” -CloudDir=“*****************”

Thank in advance

2

Hello,

Thank you for reaching out for support! I understand that you’re trying to update your game using the Build Patch Tool, but you’re encountering some issues. I’m happy to help!

The best recommendation I can offer is to submit a private discussion here, setting the topic to “EOS Game Services,” which will direct you to the appropriate team. They’ll be able to provide direct guidance on your case!

I hope this information is helpful! Let me know if you have any questions!

3

I have already done 9/16/2025

Case Number : 21132605

but not yet answered.

4

Hello,

Thank you for letting me know! I looked into your case, and it is still in the queue for the EOS Developer Support team. They’re an incredibly busy team, but I will reach out to them directly to see if they have any bandwidth to prioritize this. I appreciate your help!

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