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Unreal Online Learning Experiencing Technical Issue

Hi, all!

We are aware of some access issues with the Chinese courses in the Unreal Online Learning portal and are working to resolve the issue. If you are experiencing anything out of the ordinary, please let us know.

We will update this thread as we have new information.

Thank you.

-The UOL Support Team

Hi All,

We have identified the issue with access to Chinese Courses on the learning portal and are taking steps to restore access. Course access should be restored in the next several hours. I’ll post again when we have more information.

Thanks for your understanding and patience.

Chris

Hey Everyone,

Here’s the latest. We continue to resolve the access issues for Chinese courses. Some users are now able to access Chinese courses on the portal. Access for others is still ongoing. Everything should be fully resolved within the day.

We apologize for the inconvenience and appreciate your patience!

Chris

Hi Everyone. Final update on this issue.

All access to Chinese course has been restored. Thank you for your patience. If you see any other anomalies of any kind, feel free to submit a ticket to UOLSupport@epicgames.com

Thanks!

Chris