Unreal Keeps Crashing On Imports

[hurleyboarder]

Hi, in the unreal engine whenever I try to import any models or anything in general. What happens is that when the import is almost done the engine just crashes no matter what I do.

[anonymous_user_923c79df]

Make sure to post your crash log (documents-project-saved-logs-the file which gets generated after the crash) + post it on answerhub https://answers.unrealengine/index.html
Also which version do you use?

[hurleyboarder]

Thanks for the quick reply. I am using 4.7.2 (Most Recent). Also thanks for providing such great tutorials!

This is what I found in the fatal error section of the log.

[2015.03.12-07.12.25:948][158]LogWindows: === Critical error: ===
Fatal error!

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff

UE4Editor-CoreUObject.dll!UObjectBaseUtility::GetOutermost() (0x000007fedf1cd040) + 0 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\runtime\coreuobject\private\uobject\uobjectbaseutility.cpp:112]
UE4Editor-ContentBrowser.dll!FAssetData::FAssetData() (0x000007fed06520b8) + 9 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\runtime\assetregistry\public\assetdata.h:69]
UE4Editor-ContentBrowser.dll!FContentBrowserSingleton::SyncBrowserToAssets() (0x000007fed07f8989) + 90 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\editor\contentbrowser\private\contentbrowsersingleton.cpp:274]
UE4Editor-AssetTools.dll!FAssetTools::ImportAssets() (0x000007fed1e0d78f) + 82 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\developer\assettools\private\assettools.cpp:879]
UE4Editor-AssetTools.dll!FAssetTools::ImportAssets() (0x000007fed1e0b637) + 32 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\developer\assettools\private\assettools.cpp:470]
UE4Editor-ContentBrowser.dll!SContentBrowser::ImportAsset() (0x000007fed0781972) + 27 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\editor\contentbrowser\private\scontentbrowser.cpp:753]
UE4Editor-ContentBrowser.dll!TBaseSPMethodDelegateInstance<0,SContentBrowser,0,TTypeWrapper<void> cdecl(FString const & ptr64)>::Execute() (0x000007fed072a96c) + 35 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates\delegateinstancesimpl_variadics.inl:282]
UE4Editor-ContentBrowser.dll!TBaseSPMethodDelegateInstance<0,SContentBrowser,0,void cdecl(FString const & ptr64)>::ExecuteIfSafe() (0x000007fed0735f4c) + 11 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates\delegateinstancesimpl_variadics.inl:388]
UE4Editor-ContentBrowser.dll!FNewAssetOrClassContextMenu::ExecuteImportAsset() (0x000007fed07375a1) + 30 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\editor\contentbrowser\private
ewassetorclasscontextmenu.cpp:416]
UE4Editor-ContentBrowser.dll!TTupleImpl<TIntegerSequence<0,1>,TBaseDelegate<void,FString const & ptr64>,FString>::ApplyAfter_ExplicitReturnType<void,void (cdeclconst & __ptr64)(TBaseDelegate<void,FString const & _ptr64>,FString)>() (0x000007fed05ddec5) + 0 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates uple.h:79]
UE4Editor-ContentBrowser.dll!TBaseStaticDelegateInstance<void _cdecl(void),TBaseDelegate<void,FString const & ptr64>,FString>::ExecuteIfSafe() (0x000007fed0737511) + 0 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates\delegateinstancesimpl_variadics.inl:921]
UE4Editor-Slate.dll!SMenuEntryBlock::OnClicked() (0x000007fede008413) + 0 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\slate\private\framework\multibox\smenuentryblock.cpp:892]
UE4Editor-Slate.dll!SMenuEntryBlock::OnMenuItemButtonClicked() (0x000007fede00d308) + 0 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\slate\private\framework\multibox\smenuentryblock.cpp:842]
UE4Editor-Slate.dll!TMemberFunctionCaller<SMenuEntryBlock,FReply (__cdecl SMenuEntryBlock::)(void) ptr64>::operator()<>() (0x000007feddf87be7) + 16 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates\delegateinstanceinterface_variadics.h:161]
UE4Editor-Slate.dll!TTupleImpl<TIntegerSequence<> >::ApplyAfter_ExplicitReturnType<FReply,TMemberFunctionCaller<SMenuEntryBlock,FReply (cdecl SMenuEntryBlock::*)(void) ptr64> >() (0x000007feddf890d9) + 19 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates uple.h:113]
UE4Editor-Slate.dll!TBaseSPMethodDelegateInstance<0,SMenuEntryBlock,0,FReply cdecl(void)>::Execute() (0x000007feddfeec39) + 36 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates\delegateinstancesimpl_variadics.inl:282]
UE4Editor-Slate.dll!TBaseDelegate<FReply>::Execute() (0x000007fede0a153a) + 6 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\public\delegates\delegatesignatureimpl_variadics.inl:439]
UE4Editor-Slate.dll!SButton::OnMouseButtonUp() (0x000007fede0cfd63) + 17 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\slate\private\widgets\input\sbutton.cpp:228]
UE4Editor-Slate.dll!<lambda_de96dc3471181973108233c6db1f9843>::operator()() (0x000007feddeedd7c) + 24 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:3985]
UE4Editor-Slate.dll!FEventRouter::Route<FReply,FEventRouter::FToLeafmostPolicy,FPointerEvent,<lambda_de96dc3471181973108233c6db1f9843> >() (0x000007feddea8407) + 21 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:202]
UE4Editor-Slate.dll!FSlateApplication::ProcessMouseButtonUpEvent() (0x000007feddf54f29) + 75 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:3988]
UE4Editor-Slate.dll!FSlateApplication::OnMouseUp() (0x000007feddf44926) + 16 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\slate\private\framework\application\slateapplication.cpp:3949]
UE4Editor-Core.dll!FWindowsApplication::ProcessDeferredMessage() (0x000007fede963915) + 12 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\private\windows\windowsapplication.cpp:1373]
UE4Editor-Core.dll!FWindowsApplication::DeferMessage() (0x000007fede955cce) + 74 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\private\windows\windowsapplication.cpp:1669]
UE4Editor-Core.dll!FWindowsApplication::ProcessMessage() (0x000007fede964cf0) + 41 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\private\windows\windowsapplication.cpp:742]
UE4Editor-Core.dll!FWindowsApplication::AppWndProc() (0x000007fede953132) + 0 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\private\windows\windowsapplication.cpp:604]
USER32.dll!UnknownFunction (0x00000000772b9bd1) + 0 bytes [UnknownFile:0]
USER32.dll!UnknownFunction (0x00000000772b98da) + 0 bytes [UnknownFile:0]
UE4Editor-Core.dll!FWindowsPlatformMisc::PumpMessages() (0x000007fedea03e66) + 48 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\core\private\windows\windowsplatformmisc.cpp:774]
UE4Editor.exe!FEngineLoop::Tick() (0x000000013f4d00a9) + 8 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\launch\private\launchengineloop.cpp:2233]
UE4Editor.exe!GuardedMain() (0x000000013f4c267c) + 0 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\launch\private\launch.cpp:142]
UE4Editor.exe!GuardedMainWrapper() (0x000000013f4c26ea) + 5 bytes [d:\buildfarm\buildmachine++depot+ue4-releases+4.7\engine\source\runtime\launch\private\windows\launchwindows.cpp:126]
UE4Editor.exe!WinMain() (0x000000013f4d2219) + 17 bytes [d:\buildfarm\buildmachine_++depot+ue4-releases+4.7\engine\source\runtime\launch\private\windows\launchwindows.cpp:202]
UE4Editor.exe!__tmainCRTStartup() (0x000000013f4d3159) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
kernel32.dll!UnknownFunction (0x00000000771959ed) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00000000773cc541) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00000000773cc541) + 0 bytes [UnknownFile:0]

[2015.03.12-07.12.26:057][158]LogExit: Executing StaticShutdownAfterError
[2015.03.12-07.12.26:506][158]LogWindows: FPlatformMisc::RequestExit(1)
[2015.03.12-07.12.26:506][158]Log file closed, 03/12/15 01:12:26

[hurleyboarder]

Anybody Know?

[Jezcentral]

I’m also getting a crash in 4.7.2 when I try to import a Maximo character. (I’ve not tried to import anything else).

I’ve submitted a crash log.

[anonymous_user_923c79df]

@hurleyboarder;245637

Anybody Know?

Make sure to report it on answerhub. https://answers.unrealengine/
Post the link to the answerhub question in here