Unreal keeps shutting down after a few min. I updated GPU drivers, reinstalled, but need more options to check…Thanks!
Broadly speaking, this could be so many things, so let’s try to narrow it down:
What are your system specs? CPU, GPU, RAM, OS, etc?
Are you receiving any sort of error when it shuts down?
Is there a discernable pattern, like always with a particular project?
How’s the systems heat doing?
Presuming it’s Windows, do you have all Windows updates done?
Specs:
| OS Name | Microsoft Windows 10 Pro |
|---|---|
| Version | 10.0.19045 Build 19045 |
| Other OS Description | Not Available |
| OS Manufacturer | Microsoft Corporation |
| System Name | PHILIPDESKTOPFO |
| System Manufacturer | MACHINIST |
| System Model | |
| System Type | x64-based PC |
| System SKU | Default string |
| Processor | Intel(R) Xeon(R) CPU E5-2680 v4 @ 2.40GHz, 2401 Mhz, 14 Core(s), 28 Logical Processor(s) |
| BIOS Version/Date | American Megatrends Inc. 5.11, 9/8/2023 |
| SMBIOS Version | 3.0 |
| Embedded Controller Version | 255.255 |
| BIOS Mode | UEFI |
| BaseBoard Manufacturer | MACHINIST |
| BaseBoard Product | X99-RS9 |
| BaseBoard Version | V1.11 |
| Platform Role | Desktop |
| Secure Boot State | Off |
| PCR7 Configuration | Binding Not Possible |
| Windows Directory | C:\Windows |
| System Directory | C:\Windows\system32 |
| Boot Device | \Device\HarddiskVolume1 |
| Locale | United States |
| Hardware Abstraction Layer | Version = 10.0.19041.3636 |
| User Name | PHILIPDESKTOPFO\Home |
| Time Zone | Eastern Standard Time |
| Installed Physical Memory (RAM) | 16.0 GB |
| Total Physical Memory | 15.9 GB |
| Available Physical Memory | 13.6 GB |
| Total Virtual Memory | 25.6 GB |
| Available Virtual Memory | 21.7 GB |
| Page File Space | 9.77 GB |
| Page File | C:\pagefile.sys |
| Kernel DMA Protection | Off |
| Virtualization-based security | Not enabled |
| Device Encryption Support | Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable |
| Hyper-V - VM Monitor Mode Extensions | Yes |
| Hyper-V - Second Level Address Translation Extensions | Yes |
| Hyper-V - Virtualization Enabled in Firmware | Yes |
| Hyper-V - Data Execution Protection | Yes |
No error on shut down, just exits to desktop. Often won’t open unreal, or if it does crashes within 3 min even without touching it or loading any projects. System heat is around 100F. Windows 10 was updated. Uninstalled and reinstalled GPU drivers using Studio version. Ram is ECC so wondering if that may be an issue? I have moved the ram around the slots and tried one in each slot, but have not tried new ram yet. Thanks for the help! Philip
Tried new non ECC ram, reset GPU settings…I am running out of things to try. The computer works fine on everything but Unreal Engine…Where can I go for help on this? Ideals welcome. Thanks.