I tried asking this question to Epic’s main support via their ticket system but they just immediately closed my ticket and told me to ask here, but there’s no website bug section so apologies if this is the wrong place, as I could not find any other section for web issues.
I have applied for access to MetaHuman on Unreal’s website with my Epic account. It says “Your access to MetaHuman Creator is confirmed. Stand by while we redirect you.” It redirects me to the same page in an infinite loop several times a minute. I am on Windows 10 64bit. This happens both in Firefox and Microsoft Edge AND Chrome, and I tried both with my VPN on and VPN off, both regular browsing and incognito. The loop continues infinitely in all combinations. Can anybody tell me how to actually access MetaHuman or to make this redirect function properly?
I don’t know if this will help or not, but I just ran into a similar issue with Epic’s page infinitely redirecting, and was able to stop that by removing my browser’s stored site data for unrealengine.com and epicgames.com.
This was for Firefox, and was done by opening Settings, Privacy & Security, Cookies and Site Data, Manage Data, finding and selecting unrealengine.com and epicgames.com and removing the data for those.
I cleared my cookies and it stopped the infinite redirect. But now the website just says 403 Forbidden. I have a feeling it has something to do with cookies expiring but somehow it’s not integrating well into their tracking system. So you’re logged in, but the cookie is expired, so it goes in this loop of “hey you’re logged out because this cookie is expired, oh wait you’re logged in, but you’re logged out”
I could be totally wrong but still this issue is super annoying, it happens at least once a week when trying to access their website.
Go to epic account setting in your browser
Then try logging out your epic account from every device u have logged in,
Then revoke the metahuman access from that account.
Now go to metahuman creator website disable adblocker and try logging in with a google account which u have never signed in before in epics,
This worked for me