Unreal Engine update error

Community Community & Industry Discussion
1

Hello Everyone,

This is my first time on the forum. I ran into a problem after Unreal installed, it tried to update the program and it said it could not receive any information. So I pressed ok and proceeded to sign in, but it error-ed out because it could not receive the update. How do I fix this?

Thank your,

Ryan

2

Have you checked and made sure Unreal is not blocked in the firewall settings?

I would also recommend searching the Unreal Answers Hub (https://answers.unrealengine.com/). Similar issues were reported there and you will probably find the solution there.

However here are a few things you could try:

  1. Double check firewall settings and make sure Unreal Launcher is not not blocked.
  2. Try changing the DNS. Use google’s or openDNS IPs (google if you dont know how to change DNS)