Sorry to hear you are having install issues. We can probably help you more if you post your installer logs. To get installer to generate logs you can try steps outlined in MSI (Windows only) installation issues section of this thread:
Or you could follow these steps:
-
Place msi on root of C drive
-
Start a cmd prompt as administrator
(Start-> type cmd in search bar
and right click cmd.exe and select
Run as Administrator) -
You should see a command prompt that
says Administrator in title bar -
Enter following command(be sure
to replace
‘UnrealEngineInstaller.msi’ with the
actual msi file name):msiexec /i C:\UnrealEngineInstaller.msi /L*V C:\UnrealEngineInstallerLog.txt
Once you post log we’ll be able to pinpoint issue and try to get you past it.