Unreal Engine not downloading (Code: 5)

Development Getting Started & Setup
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Hi BuffetBarbarian,

The only info I can find on a error ‘Code: 5’ is when someone is compiling the source code version of the engine. Try doing a full uninstall/reinstall:

  • First uninstall the engine version

  • Then go to this folder (your file path may differ slightly): C:\Program Files\Unreal Engine\Launcher\VaultCache

  • If there is a folder/file contained inside called ‘UE_4.8’, delete it

  • Now re-install the Launcher

If that doesn’t fix the issue, follow the steps here to generate your Debug Logs. Then post them here, along with your full Dxdiag.