Unreal engine login errors and download errors: Need Help

So me and a couple friends are working on a project but one of my friends said i should get unreal engine and help him which i agreed to, i know how to use the whole c++ but my problem is the website and the downloading system, so ive tried to download epic games and ive tried to login but the attempts fail with the page saying there are too many redirects and that i should delete my cookies, which i already did so im stuck on anything else to do, ive tried looking at the forums and answerhub but none seem to have answers for me

2nd issue is i tried to download the unreal engine and i thought it would work but then it says it could not be installed, contact the application vendor.

help would be greatly appreciated.

Hi Velguth.

For these installation issues, please contact our support team here: http://help.epicgames.com/customer/portal/emails/new

Cheers